Shipping policy

Thank you for choosing Oromelts. We are committed to providing fast, reliable, and transparent shipping for all orders.

Contact Information
If you have any questions about shipping or need assistance, please contact us at support@getoromelts.com. Our support team is happy to help.

Shipping Costs
We offer free standard shipping on all orders within the United States.

Processing Time
Orders are typically processed within 0–3 business days (Monday–Friday, excluding holidays).
Processing times are estimates and may vary due to order volume, inventory availability, or verification processes.

Delivery Time
Once shipped, orders are typically delivered within 1–3 business days within the United States.
Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather conditions, or other factors outside our control.

Shipping Carriers
We ship orders using USPS and comparable domestic carriers. PO Box addresses are supported when shipped via USPS.

Shipping Location
All orders are shipped from within the United States.

Shipping Delays
Oromelts is not responsible for delays caused by shipping carriers, incorrect or incomplete address information, weather events, or other circumstances beyond our control.

Risk of Loss
Responsibility for the shipment transfers to the customer once the order has been handed over to the carrier. However, if you experience any issues, please contact us and we will do our best to assist you.

Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
Orders returned due to incorrect or insufficient address information may require additional processing time and reshipping fees.

Lost or Stolen Packages
Oromelts is not responsible for packages marked as delivered by the carrier but reported as lost or stolen. We recommend checking with neighbors or your local carrier for assistance.

Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information, where available.